QWould you please give some information on shipping mode and charges?

A: Normally we send through courier like DHL, FEDEX, UPS, TNT etc or post upon request from clients.

QDo you have ISO9001, ISO 13485, CE approvals?

A: Yes, our products are manufactured in compliance with international standards, and we hold the relevant certifications including ISO9001, ISO 13485, and CE approvals.

QWhat is the minimum order that we can place? Do you provide free samples?

A: We expect your minimum orders to be least at US$500. However, we understand that customers need to place smaller samples orders in the beginning in order to test market our products. We could offer the free samples, but do not pay the cost of freight.

QCan I buy products not shown but similar to your catalogue?

A: Of course you can, just send us pictures or samples. But this takes a little longer time for delivery.

QDo you have stock for listed products, or they are newly produced?

A: Generally, we have stock for every listed product, which are produced monthly. However, it depends on our sales conditions. It is best to contact our sales representative for accurate inventory status.

QWhat are your terms of payment?

A: For orders <= 800USD, 100% in advance. For orders > 800USD, 30% T/T in advance, balance before shipment. Accepted payment methods include L/C, T/T, Western Union, PayPal, etc.