Q: Are you a manufacturer or a reseller?
A: We are a manufacturer with over 25 years of experience in the design, research, production, and sale of medical devices.
Q: Do you support product customization?
A: Yes, we fully support OEM/ODM services. We can design customized packaging boxes and print your brand logo on the devices based on your project requirements.
Q: How can I place an order?
A: You can contact us directly to draft an order. We support multiple secure payment terms, including T/T, PayPal, L/C, and Western Union.
Q: What is the delivery timeframe after payment?
A: Sample orders are dispatched within 2 days after payment receipt. General orders take between 3 to 20 days depending on the ordered quantity. Customized orders require specific mutual negotiation.
Q: What quality certifications do your orthopedic instruments hold?
A: Our products fully comply with ISO and CE standards. Our manufacturing processes are managed and operated strictly in accordance with ISO13485:2016 quality management standards.