Normally we send through courier like DHL, FEDEX, UPS, TNT etc. or post upon request from clients. Shipping charges depend on destination and package weight.

Yes, our products are manufactured under strict ISO 9001 and ISO 13485 quality management systems, and carry relevant CE certifications to meet international medical standards.

We expect your minimum orders to be at least US$500. However, we understand that customers need to place smaller sample orders in the beginning in order to test the market. We can offer free samples, but the cost of freight is not covered.

Of course you can, just send us pictures or samples. Please note that custom production might take a little longer time for delivery.

Generally, we keep stock for listed products, which are produced monthly. However, it depends on current sales conditions. We suggest checking with our representatives for accurate inventory. For payment: Payment <= 800USD, 100% in advance. Payment > 800USD, 30% T/T in advance, balance before shipment. Payment methods include L/C, T/T, Western Union, and PayPal.

Standard in-stock products are processed within 3-7 business days. For customized orders or bulk production runs, the lead time ranges from 15 to 30 days depending on the specifications and order volume.